Digitale LLC – Privacy Policy & Terms of Service
(Maryland & U.S. Compliant Version)

1. Privacy Policy

Digitale LLC (“Digitale,” “we,” “us,” “our”) is committed to protecting your privacy and complying with the Maryland Personal Information Protection Act (PIPA), the Maryland Consumer Protection Act (MCPA), and applicable U.S. federal laws including the FTC Act, COPPA, and CAN-SPAM.

This Privacy Policy describes how we collect, use, share, and protect personal information when you access or use the Digitale LLC Infor M3 add-on tool (“the Service”).

1.1 Information We Collect

We may collect the following categories of information:

• Information You Provide: Name, email address, phone number, company, job title, and any information submitted through forms or support channels.
• Account Credentials: Login credentials stored in encrypted form.
• Usage & Technical Data: Device information, browser type, IP address, access times, interaction logs, pages visited.
• ERP / API / Web-Service Data: Temporary ERP or business data transmitted through APIs solely for operational processing. Deleted automatically after processing.

1.2 How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Authenticate and manage accounts.
• Respond to support requests.
• Send important operational communications, including:
  • Account updates and security alerts.
  • Billing notices.
  • Trial and renewal reminders.
  • Product changes.
• Enforce security, investigate misuse, and comply with Maryland and U.S. law.
• Conduct analytics that do not identify you personally.

1.3 Communications & CAN-SPAM Compliance

By creating an account, you consent to receive essential email communications.

Marketing emails (if any) will comply with CAN-SPAM, including:

• Accurate subject lines.
• Clear sender identification.
• A physical address.
• One-click unsubscribe.

Users may opt out of marketing communications at any time.

1.4 Sharing of Information

Digitale LLC does not sell or transfer personal information in exchange for monetary or other valuable consideration, consistent with Maryland digital privacy expectations.

We may share information only with:

• Hosting providers.
• Email delivery vendors.
• Security and infrastructure providers.
• Professional advisors (e.g., lawyers, auditors).
• Law enforcement when required by applicable Maryland or U.S. law.

All third-party service providers are bound by confidentiality obligations.

1.5 Data Security (Maryland PIPA Compliance)

We use reasonable industry-standard safeguards such as HTTPS/TLS encryption, secure password hashing, role-based access controls, and intrusion detection/security monitoring.

Breach Response (Required by Maryland PIPA): If Digitale becomes aware of a security breach affecting Maryland residents, we will:

• Investigate promptly.
• Notify affected users without unreasonable delay.
• Provide legally required breach content statements.
• Notify the Maryland Attorney General when required.

1.6 Data Retention

• Account information: retained while your account remains active and for a reasonable period thereafter.
• Temporary ERP/API data: deleted automatically after processing.
• System logs: retained as required for security and compliance.

1.7 Your Privacy Rights

Maryland users have the right to:

• Access personal information.
• Request correction.
• Request deletion (unless retention is required by law).
• Withdraw consent for non-essential processing.
• Request clarification about how data is used.

To exercise rights, contact: support@digitalellc.com

1.8 Cookies & Analytics

The website and Service may use essential cookies (for login and session management), performance cookies, and analytics cookies (non-identifying).

Users may disable cookies via browser settings. Some features may not function without essential cookies.

1.9 Changes to this Privacy Policy

We may update this Policy periodically. Continued use of the Service constitutes acceptance of revised terms.

2. Terms of Service

These Terms govern your access to and use of the Digitale LLC Service. By creating an account or using the Service, you agree to these Terms.

2.1 Eligibility

You must be at least 18 years old and able to enter a legally binding contract.

2.2 License Grant

Digitale grants you a limited, non-exclusive, revocable, non-transferable license to use the Service for your internal business purposes.

2.3 Prohibited Uses

You may not reverse engineer, decompile, or modify the software; bypass security controls; interfere with or disrupt APIs or infrastructure; introduce malware or harmful scripts; or resell or sublicense the Service without written consent.

2.4 Communications Consent

By using the Service, you consent to receive system notifications, billing updates, security alerts, and trial/renewal reminders. You may not opt out of essential operational emails.

2.5 Service Availability

We strive to maintain stable availability but do not guarantee uninterrupted service. Downtime may occur due to maintenance, hosting out